Support
We answer every message. Email support@kura-tu.com.
How Community Intelligence works
Kura-Tu asks contributors for brief observations only where an answer would genuinely help, and tells you why you were asked. Those observations are combined into privacy-protected Community Intelligence — counts, proportions and conditions across many contributors — and shown on the Live Community Intelligence Dashboard. Participation is always voluntary.
Voter registration verification
Verification confirms trusted participation and protects the quality of Community Election Intelligence. It runs against your own state’s official voter lookup. Kura-Tu does not sell or share your voter registration information.
My state’s lookup will not load
State systems go down. Try again shortly. If it keeps failing, email us with your state and county and we will help.
My state has no online lookup
Maine, North Dakota and Wyoming publish no online registration lookup. In those states Kura-Tu shows your local clerk’s contact details and lets you continue.
Verification says it cannot find me
Check that your name, county and date of birth match your registration exactly. Registration records are held by your state, not by Kura-Tu — if the record itself is wrong, your local election office is the place to fix it.
Contributing
Why am I being asked this?
Because the Network judged your observation would improve Community Intelligence right then — usually because of where you are or what you have already done.
Can I decline?
Always, with no consequence. If there is no meaningful reason to contact you, the Network stays silent.
Too many notifications
Adjust them in Menu → Notification Settings, or in your device settings.
Your account
I am not receiving my sign-in code
Confirm the number, check signal, and allow a minute before requesting another.
Export my information
Email support@kura-tu.com.
Delete my account
In the app: Menu → Account & Privacy → Delete my account. Full details on the account deletion page.
Privacy
We do not sell your identity or your personal information, and we do not share your individual responses with organizations, advertisers, researchers, political organizations or data brokers. The Privacy Policy sets out exactly what we collect and why.
Election information
Kura-Tu is not an official voting system and does not report official election results. For official information — your ballot, your polling place, results — always use your state or local election authority.